SUBSCRIPTIONS

Who is the Presse Commerce subscription service for?

What products do you offer?

How long is the subscription?

How do I choose magazines that my customers will like?

Do I have to make a new selection every month?

What is an outdated magazine and for how long?

Is it possible to order up-to-date (not expired) magazines?

How can I renew my subscription?

Can I cancel my subscription before the end?

Do you have products other than magazines?

DELIVERY

I just subscribed. When will I receive my magazines?

How many deliveries will I receive in a year?

Can I receive more than one packet per address or per subscriber?

How do I change my address?

ORDER

How do I pay for my subscription?

Do I have to pay additional fees?

How many magazines can I order?

Can I order multiple copies of the same magazine?

Is it possible to add titles during the subscription?

Is it possible to temporarily suspend my subscription?

CUSTOMER SERVICE

How to make a complaint?

How to reach us?

Do you have personalized service for companies with several branches?


Who is the Presse Commerce subscription service for?

The services offered by Presse Commerce are aimed at private and public companies, business people, schools, institutions, and healthcare establishments.

What subscription offers do you offer?

We offer several subscription offers:

  • • Fixed selection with a choice of predefined magazines:
    • > Standard subscription offer lasting 1 year
    • > Discovery subscription offer lasting 6 months
    • > Subscription offer by monthly payment by direct debit from CC or bank account
  • • Personalized selection : choice of French and English magazines made by the customer (minimum purchase of $ 225)
  • •Youth selection : choice of youth magazines (minimum purchase of $ 225)

How long is the subscription?

The minimum subscription term is 6 months and can be up to 3 years.

How do I choose magazines that my customers will like?

We offer more than 140 North American and European magazines that will satisfy your customers regardless of their age or gender.On our website, in the "Magazines by theme" category, you will find a list of magazines classified by theme: women, decorations, sport, youth, etc. which can help you in your selection. A customer service agent will also be able to answer all your questions and guide you so you can make the right choice.

Do I have to make a new selection every month?

The selection is fixed at the time of purchase and for the duration of the subscription. It is possible to add current titles for the custom type subscription.

What is an expired magazine and how long is it?

Magazines are unsold kiosks of 2 -3 months

Can I order up-to-date (not expired) magazines?

Yes, on the site www.expressmag.com you will discover and be able to order North American and European magazine subscriptions (more than 500 titles).

How can I renew my subscription?

Directly online in your account or by returning the notice.

Can I cancel my subscription before the end?

No, you are committed to subscribing to a subscription offer until the end of this period. You can then decide not to renew your subscription.

Directly online in your account or by returning the notice.

Do you have products other than magazines?

We offer educational toys, originating in Europe, to discover on the site www.pcdistribution.ca. Also books on sale individually via our Clio bookstore store.librairieclio.caor as a subscription to discover on the site www.pressecommercelivres.com.

DELIVERY

I just subscribed. When will I receive my magazines?

If your order was completed before the 10th, you will receive your first shipment between the 5th and 15th of the following month.

How many deliveries will I receive in a year?

You will receive 10 deliveries, i.e. 1 per month (except in July and December)

Can I receive more than one packet per address or per subscriber?

There is no restriction on the number of packets per subscriber, per address.

How do I change my address?

By completing THIS FORM

ORDER

What are the methods and how do I pay for my subscription?

  • • You can pay by credit card (Visa or Mastercard) on our website
  • • Or by sending us a check payable to Presse Commerce at the following address: Presse Commerce subscription 3339 rue Griffith H4T1W5 Saint-Laurent, QC.
  • • By phone at 514-333-6136 or toll free 1-800-391-3707, Monday to Friday, 8:30 a.m. to 4 p.m. (Eastern time)

Do I have to pay additional fees?

Yes. You will be charged a minimum charge of $ 21.00 ($ 2.10 per delivery). A surcharge may apply depending on the place of delivery.

How many magazines can I order ?

You must respect a minimum amount of $ 225. There is no maximum.

Can I order multiple copies of the same magazine ?

Yes, while respecting the minimum of $ 225.

Is it possible to add titles during the subscription?

Yes, it is possible to add titles during subscription, by contacting our customer service by EMAIL  or by phone at 514-333-6136 or toll free 1-800-391-3707 Monday to Friday 8:30 a.m. to 4 p.m. (Eastern Time)

Is it possible to temporarily suspend my subscription?

Yes before the 10th of each month.

CUSTOMER SERVICE

How to make a complaint?

Contact our Customer Service at the following coordinates:

  • - Via THIS FORM
  • - By phone at 514-333-6136 or toll free 1-800-391-3707, Monday to Friday, 8:30 a.m. to 4:00 p.m. (Eastern Time)

How to reach us?

  • - By EMAIL
  • - Phone: 514-333-6136 or toll free 1-800-391-3707 Monday to Friday 8:30 am to 4:00 pm (EST)

Do you have personalized service for companies with several branches?

Yes, Presse Commerce offers assistance in managing your subscriptions (the choice of magazines, centralized invoicing / by branch, payments, renewals, complaints, etc.)

We also offer the possibility:

  • > A selection exclusive to your company;
  • > Magazines identified with your image (logo and / or your advertising messages);
  • > A suitable delivery method: A single drop-off point for magazine packages or bulk magazines or one delivery per branch;
  • > Display stands for your branches